Using the site or the product means agreeing to these terms.
A sales-process system for real estate companies. It is explicitly not an accounting, procurement, or ERP system, and doesn’t attempt to be one.
Based on what’s already on the homepage: “No free trial — if it hasn’t worked in seven days, or turns out not to be useful for your organisation, you get a full refund. Same term, every tier.”
Monthly fees are billed by tier, based on team size (seat range), as shown on the Pricing page. Each tier carries a hard cap on seats; once a tier’s cap is reached, adding further seats is blocked. A one-time setup and onboarding fee applies at signup, quoted to team size. No training fee.
Sales and lead data a customer’s team enters remains the customer’s. Sofia processes it to run the service and doesn’t claim ownership or sell it.
Standard: don’t misuse the service, attempt to compromise its security, or use it for anything unlawful.
The Sofia service can be cancelled at any time — an official letter or email is enough. To invoke the pilot’s seven-day refund (see clause 3), notice must be given the same way within the first seven (7) working days, and any refund due will be returned within the following seven (7) working days.
To the extent permitted by law, Sofia is provided “as is,” without warranties of any kind, express or implied. Neither party is liable for indirect, incidental, special, or consequential damages (including lost profit or lost data) arising from these terms or from using Sofia. Sofia’s total liability in any event will not exceed the fees the customer paid in the preceding twelve (12) months. This clause isn’t meant to override any right that can’t be waived under Bangladeshi law — it applies only to the extent enforceable.
May be updated; material changes dated at the top of the page.
Bangladesh, Dhaka jurisdiction.
Sofia Estate, Hometech Meghmollar, House No 16, Rd No 11, Gulshan, Dhaka 1212. support@sofiaestatecrm.com.